Order processing time – important information
Creating historical costumes is a process that requires not only knowledge of the Middle Ages, but above all, patience, craftsmanship, and attention to detail. Each project is created from scratch, which allows for high precision and quality, but also extends the turnaround time. We are a small, family-owned company, craftsmen, not a factory. With the exception of the WAREHOUSE section, our products are not immediately available. We also fulfill individual orders and those for cultural institutions, which also take time in the queue. Please keep this in mind when planning your purchases with us.
Orders placed for historical costumes in November 2025 and December will be processed in the workshop queue, with an estimated completion date of March/April 2026. If you need something smaller, we can usually complete it faster, in a maximum of 30 business days or even less.
Thank you for your understanding—it allows us to create costumes that are faithful to historical models and meticulously crafted. If you have a specific deadline in mind, please contact us and we will see what we can do. Similarly, we can fulfill smaller orders faster. Over time, we plan to create a fast shipping section, focusing primarily on accessories and headwear.
We will update delivery times on an ongoing basis.
Dimensions
Before placing your order, check how to gather your measurements. It’s important not to do this yourself; enlist the help of another person. If you live near Grudziądz or are planning a short getaway in the area, you can schedule an appointment with us at our workshop. Don’t add any extra centimeters—we ensure proper construction allowances. Due to our experience and skill, we sew historical costumes without a fitting, but if you’re willing or have had poor experience, you can schedule a fitting with us. We also sometimes do remote fittings, and that works too. However, this isn’t necessary. Don’t skip any measurements from the list, even if they seem odd; we have so many on purpose to check for any mistakes. Set aside enough time to make sure you haven’t made any mistakes. Of course, if you’re ordering just a top or just a hood, we don’t need all the measurements, just those for the body part being worn.
Sewing standard
In our store, we offer a standardized, combined sewing process. What does this mean? All visible seams and buttonholes are finished by hand, while the main seams are sewn by machine. This typically includes the neckline, sleeves, and hem of the robe—everything in medieval costumes that makes your outfit look different from a department store. However, you should also keep in mind that the inside seams of unlined garments are machine-sealed. Make sure your reenactment group pays attention to this. This isn’t noticeable in everyday wear, and for many reenactors, it’s not as important. We’ll write a separate post about why this is the case. If you’re interested in a hand-sealed costume, please contact us before purchasing. This usually involves an additional fee depending on the number of seams.
Returns and complaints
Our products, with the exception of the warehouse section, are non-returnable. We make them to order, custom-made to your measurements and with the properties you choose. The fulfillment process begins immediately after your order is paid – we reserve the fabrics and other materials necessary for the job, and above all, a spot on the order list. This usually happens within the first few days of placing your order, so if you would like to change the color or type of fabric, please contact us immediately after finalizing your order.
We take responsibility for our work. If after receiving your order you believe something is wrong, please contact us. We provide a standard warranty on our products.
Care and safety
Proper care for your clothes is essential. Wool doesn’t like water or frequent washing; we recommend dry cleaning or airing. Airing it out, especially after a few days in the cold, can help remove any odors. Treat stains locally; gall soap, soapsuds spray, or coconut soap are good options.
If you decide to wash your woolen clothes, which we don’t recommend, remember to hand wash them in special wool detergents. Dry woolen clothes flat.
Clothes made of linen can be machine washed, preferably at low temperatures. Frequent washing and higher temperatures can cause them to discolor. Sun exposure also has a similar effect on linen.
Store historical clothing in a dry, well-ventilated place, away from direct sunlight. Outerwear is best hung up. Remember to dry them thoroughly before storing them. Woolen garments require mothproofing, especially if you only wear them once a year. Our wool is moth-free, but we don’t know the contents of your wardrobe.
After a long break, check that the size is still correct. Wearing an outfit that’s too small can cause it to unravel. Remember, it was made for you; we are not responsible for the outfit being passed on to others or for improper use. If you have children, be careful with small parts and the possibility of entanglement.
Individual projects
Custom designs are what we love most. We have one fundamental principle: we don’t copy other historical reenactors or historical tailors. We have a wide selection of iconography, and we’re happy to help you choose the perfect historical costume for you. Of course, the range of styles for a given era is quite limited, so there will be some repetition. Nevertheless, let’s respect each other’s work and avoid making copies.
Bonum sartores- history made to measure